In-Game Chat: Privacy & Reporting
Learn about how our in-game chat works; the rules, privacy, reports, and what happens if someone breaks them.
What are the rules in our in-game chat?
You can find it all here: Community and Chat Rules
What should I know about in-game chat privacy? How is in-game chat kept private and secure?
Your privacy is important to us. We handle in-game chat with care, storing chat logs on our secure server and are only accessed by trained moderation staff when a report is made or when a review is necessary for safety reasons. We don’t monitor conversations in real time or read chats without good reason.
What happens when an in-game chat message gets reported?
If someone reports a chat message, our mod team takes a look to see what’s going on. They check if it breaks any rules and decide what to do next. If it’s a small thing, they might just give a warning. However, if it’s more serious, they’ll make sure the right people know so it gets handled properly.
If your account gets suspended or banned and you think it wasn’t fair, you can appeal. Fill up the Essential Ban Appeal Form.
What happens if someone breaks the chat rules?
Get the full rundown at this link: Banned Accounts